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Contact us

If you're an existing customer of Gateshead Energy Company, please use the form below to contact us.

If you're interested in connecting your business premises to the district heating network, take a look at our New connections page.

In an emergency, call Energy Services on 0191 433 2090.

1. Full name*
3. Email
4. Phone number
Your address
3. 1. Postcode
6. Select an address
7. Selected address*
8. Manually enter address
  1. Please enter the address manually.
  2. If your address is not available you may also fill in our address not found form and we will let you know when our records have been updated.
  4. Company name
  5. Address line 1
  6. Address line 2
  7. Town or city
  8. County or region
  9. Country
  10. Postcode or zip code
12. Contact reason*
  
  My payments
  
  My meter
  
  My tariff
  
  My heat interface unit (HIU)
  
  Moving in
  
  Moving out
  
  My heat has gone off
  
  Other
13. Please give details*
  You can enter up to 5000 characters